Account help · CloudService
Account help

How can we help?

Choose the appropriate process for your CloudService account.

Registration and email confirmation

Create your account and open the link received by email. If it does not arrive, check spam or request another message.

Request email confirmation

Forgot password

Enter your email to request a recovery link, then use it to choose a new password.

Recover access

Sign in with a passkey

After signing in, open Profile → Passkeys and register the device. At the next sign-in, choose “Sign in with passkey” and follow the browser instructions to use a fingerprint, face, or PIN.

Manage passkeys Read the complete passkey guide

Two-factor authentication

Configure an authenticator app in Security and store recovery codes securely. Each recovery code can be used once when the device is unavailable.

Open security settings

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